Managed Services
Streamline Your IT Operations with IMPROVISE©
Get the most value from the day-to-day management and support of your IT operations with the Impulse IMPROVISE© managed services program. IMPROVISE© offers customizable, comprehensive, reliable support to your internal IT department, helping you get more done with fewer resources.
Together we will build a plan that is most suitable for your unique needs
Our Managed Services Include:
When implementing a new application, budgets are often under a magnifying glass. Our experienced team and blended onshore rates reduce the cost of legacy systems support, helping you complete your implementation on-time and on-budget. Value added services include configuration analysts, technical system administrators, training and testing analysts, a dedicated program manager, and clinical application managers.
Gain access to 24/7 technical support while reducing your operational costs. IMPROVISE©, our Managed Services Program, is scalable, best-practice-based, and delivered as part of a defined services plan. Value-added services include application support and training, engineer support hours, remote troubleshooting of issues, ticket creation tracking, and ticket dashboard and analytics.
Our team of experts are available to help address cybersecurity gaps, while offering monthly incident reports and real-time security dashboards. Keep your data safe and secure with managed cybersecurity services.
Create a customized managed services plan to address your unique information technology needs. We offer support for a wide range of IT infrastructure services, including network administration and preventative maintenance, software and firmware updates, asset and document management, procurement, vendor and device management, operating system migrations, backup as a service, disaster recovery, and secure cloud hosting.
Why Choose Impulse?
Expert Guidance
Our IT experts bring a wealth of knowledge and experience to your organization. We act as your trusted advisors, providing the strategic guidance needed to meet your business goals.
24/7 Support
Our dedicated support team is always on call to keep your equipment up and running – even outside of business hours.
Transparent Monitoring
A customized dashboard provides visibility into the work that’s being performed on your behalf – including system analytics and support ticket details.
Improved Security
Impulse leverages best-in-class IT solutions to keep your data safe and secure at all times.
Lower Costs
Save on the cost of salary and benefits for additional staff by opting for a stable, predictable monthly operating expense.
Scalable Solutions
As your needs evolve, our team of experts can quickly adapt your IT services and solutions to ensure optimal performance.
Get a Customized Quote Today
Ready to move your business forward? Schedule a 30-minute discovery call to get a customized quote for managed services from Impulse.